Squash Court Booking Rules

  • Tennis & Squash Members may book a Squash court up to 7 days prior.
  • When booking 7 days prior, the squash courts can only be booked from 7am onwards.
  • Members must use this booking system to reserve a court and pay the appropriate court booking fee.

Member Accounts & Top-up Vouchers

  • Each member has an account within this booking system.
  • Members must have credit in order to book courts.
  • Members can top-up their accounts online when logged into the booking system website. Click the link to "Buy Credit Online" and follow the instructions. Your payment will be processed by PayPal -- you do not need a PayPal account to complete the transaction, you can use most any credit or debit card. Your booking system account will be automatically credited as soon as you complete the transaction.

Booking Fees

  • £2 per booking (45 minutes) at all times, 50p refund upon check-in.

Check-in & Automatic Booking Fee Refunds

  • Members must use the touch screen "kiosk" at the club to check-in and confirm court usage upon arrival at the club.
  • In order to check-in, members must know their PIN numbers, which can be changed when logged-in to the website, and retrieved using the Forgotten Password process on this website.
  • The fee(s) for all bookings are partially refunded to the member's account when the member checks-in within 45 minutes prior to start time and 30 minutes after playing.
  • The system will assume the court was not used ("no-show") when the member who booked the court has not checked-in, and none of the booking fee(s) will be refunded.
  • The system will simultaneously check-in consecutive court bookings.

Late-Cancellations & Refunds

  • When unable to use a court, members should cancel the booking as soon as possible so that the court may be used by other members.
  • When the court is cancelled more than 48 hrs prior to the court start time, the booking fee is automatically refunded.
  • When the court is cancelled within 48 hours of court start time, the booking fee is only refunded if the same court is re-booked by another member.

About this squash & tennis court reservation system

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